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FAQs

When should I expect my order?

In stock items ship within three days, due to the hand made nature and small batch printing of my products, some items could take two to three weeks. For custom orders, a two-month lead-time is recommended for wedding art, 30 days or less for a house portrait.  

Do you accept returns?

Please email me at ellie@fpsnantucket.com if you need to return an item, I’ll walk you thru the easy process for a store credit or gift card. Custom items are non-returnable.

Are your designs original?

Yes - Everything I create or design begins with a watercolor painting or a sketch in my idea book. FPS Nantucket designs are trademarked and may not be copied without permission from me. Several items (like the mini-pencils & Boho Baby shirts) are things I have found on my travels and liked - and hope you do too.

Do you do custom work?

Yes! Wedding maps, house portraits, note cards, mini-house cards and calling cards…. I can also customize my calendars with your families & friend’s birthdays and anniversaries. Please contact me at ellie@fpsnantucket.com for pricing and lead times. My 2019 will be available to ship in late November.

How are custom items (houses, boats, etc.) painted?

You email me the photos, then I do the rest (paint!). I can take the photos if it's on Nantucket. I’m happy to brainstorm, too, if you need a special gift ideas for someone.